Privacy
What Lopency holds about you, why it holds it, and who else can see it. Short, because there is not much of it.
Last updated 15 August 2026.
01The short version
We hold what the exchange needs to work and to stay honest: how to sign you in, which profiles you have proven are yours, what you ordered and did, and what you paid.
There is no analytics, no advertising and no third-party tracking on this site. One cookie, and it only keeps you signed in. We do not sell anything about you, because there is nobody we would sell it to.
02What we hold, and why
03The browser helper
The helper is optional on a computer and everything works without it. If you install it, this is the whole of what it does.
It runs only on lopency.com and on the nine platforms the service supports. It is not loaded on any other site. On a task page it watches the platform’s own like or follow control, counts how long the page is actually visible, and sends back three things: that the control was activated, how many seconds were visible, and which task it was.
It does not read page content, does not collect your browsing history, and never sees your password on any platform, because it never asks for one. It signs in with a token you generate and can revoke from your settings, not with your session cookie.
It cannot perform an action for you. It watches you do it, which is the entire point of it.
04Who else can see it
Transfers are made directly by you through Wise or an exchange. Those services have their own terms and see whatever you tell them; we only ever see the reference you paste back to us.
05Cookies
One. It holds your session so you stay signed in, is marked httpOnly so page scripts cannot read it, and is sent only to this site. Signing out deletes it.
There are no advertising, analytics or preference cookies, which is why this site has no cookie banner to dismiss.
06How long we keep it
Your account data stays while the account exists. The points ledger is append-only and is kept for as long as the account does, because a balance that cannot be explained is not a balance.
Rate-limit counters are deleted automatically once their window has passed. Sessions expire after thirty days unused and ninety days absolutely. A password reset link stops working after an hour or the moment it is used, whichever comes first, and the record that it existed is deleted a week later.
07What you can ask for
Ask us and we will tell you what we hold about you, correct it if it is wrong, or close your account and delete your personal details.
Two honest limits. Records of completed exchanges may be kept in a form that no longer identifies you, because other members’ balances depend on them. And where an account was suspended for abuse, we keep enough to stop the same person signing up again the next day.
Email hello@lopency.com and a person will answer.
08Children
The service is not offered to anyone under 16. If you believe a child has an account here, tell us and we will remove it.
09Changes
If what we collect changes, this page changes with it and the date at the top moves. Material changes are notified in the product before they take effect.
See also our terms of use.
Questions about any of this go to hello@lopency.com, and we would rather you asked than guessed.